I am really diggin' Lynda Moulton's Search Blog, started just this year. It is pretty clear to me that "Search" plays a huge role in Enterprise 2.0. It is one of those areas that hits on all three characteristics of an E2.0 solution (a social component, leverages enterprise "data", and enables unanticipated/Long Tail/emergent uses). "Search" (particularly "Enterprise Search") is certainly much more than what we expect from Google today. "Social Search" looks very promising. For more information check out Lynda's slides from a KMWorld Webinar that took place a couple of weeks ago. Putting together the work habits and needs of a time-poor and information-rich community of knowledge workers in a post-processing environment where they can "mash up," tag and commentate their search discoveries is a natural evolution of search technology. It is remarkable to see how search companies that are serious about the enterprise market (search within and for the enterprise) are rapidly turning out enhancements for their audiences, now that they are convinced that "Enterprise 2.0" has a boatload of early adopters in the wings. Search should always be about connecting experts and their content. Add collaboration and the ability to enrich search results by searchers for the benefit of their colleagues and you have a model for, soon-to-be, heavily adopted products. Source: Enterprise Search Practice Blog: Collaboration and Expertise Bring Focus to Enterprise Search |
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